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Move Onwards is owned and operated by Move Onwards Limited.  We, Our, and Us, for the purposes of this Privacy Policy are in reference to Move Onwards.

We are registered in England and Wales with company number 10496098.

Please address all correspondence to:

Move Onwards Limited, 52 Langley Road, Slough, Berkshire, SL3 7AD.   

 

PRIVACY POLICY

This privacy policy explains how we use personal information that you provide when you visit our website or use our services and our commitment to protecting and respecting your privacy, your rights and the options you have to control your personal information and protecting your privacy.  It is important that you read this document carefully to understand what personal information we collect about you when you visit our website or use our services, how we use your personal information and the third parties we will share this information with.

 

INFORMATION WE MAY COLLECT ABOUT YOU

When you use our website or our services we will ask for personal information.   We use different ways to collect information about you including the information you supply to us when using our services.  If you fail to provide certain information we may not be able to provide you with the service you require.  The information gathered depends on whether you are a Tenant taking a property or a Landlord advertising a property. 

We may collect and process the following data about you:

  • Your postal address and payment details; name; email addresses; telephone numbers; IP address; date of birth.
  • If you contact us we may keep a record of that correspondence.
  • You may be asked to complete a survey for research purposes (this is optional).
  • Details of your visits to our website and the resources you access.

 

HOW WILL WE USE YOUR PERSONAL INFORMATION

We will only use your personal information for specific purposes and will only use your personal information where it is necessary.

This could include:

  • To fulfil our services to you as a Tenant or a Landlord e.g. processing your transaction and to notify you of the status.
  • To comply with a legal obligation e.g. anti-money laundering.
  • To provide you with information you have requested or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To notify you about changes to our service.

 

HOW WE PROTECT YOUR PERSONAL INFORMATION

We implement appropriate technical and organisational measures to protect personal information that we hold from unauthorised disclosure, use, alteration or destruction.  Any payments which we take will be made on PayPal secure servers or an alternative payment system which uses Secure Socket Layer (SSL) encryption technology to protect payment information.   

 

IP ADDRESSES AND COOKIES 

We may collect information about your computer, including your IP address and browser type (if available) for system administration and to report aggregate information to our advertisers.  This is statistical data about our users’ browsing actions and does not identify any individual user. 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour patterns.  This information is used to track visitor use of the website and to compile statistical data on website activity to help us improve our website to deliver a more personalised service. 

 

YOUR RIGHTS 

You have the right to request a copy of the information that we hold about you and the right to ask us not to process your personal information for marketing purposes.  If you would like to have a copy of some or all of your personal information, please email or write to us. 

To keep your information up to date you may remove or update information on your ‘Privacy Dashboard’.   

Our website may from time to time contain links to and from the websites of our partners, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies.  Please carefully check these policies before entering any personal information. 

 

HOW LONG WILL MY PERSONAL INFORMATION BE USED FOR? 

The period for which we may retain information about you will depend on the purpose for which the information was collected, if you have requested the information to be deleted or if any legal obligation requires the retention of the information e.g. for regulatory compliance.  We will not hold your information for longer than required to fulfil the purpose for which the information was collected.

Your information will be retained by us for 2 years from the date of your last transaction or longer if we have a legal obligation to do so. 

 

CHANGES TO OUR PRIVACY POLICY 

Any changes to our Privacy Policy in the future will be posted to this page.  Please ensure that you visit this page regularly.  In some instances it may be appropriates for us to notify you by email. 

 

CONTACT 

Please contact us if you have any questions or requests regarding our privacy policy. 

By email: info@moveonwards.co.uk  

Or write to us at: 

Move Onwards Limited
52 Langley Road
Slough
SL3 7AD